CHANEL BOY Medium Handbag CHAMPAGNE

Shipping Policy – Cash Mall

At Cash Mall, we aim to provide a smooth and secure delivery experience for all orders.

Order Processing

-Orders are typically processed within 1–2 business days after payment is confirmed

-Orders placed on weekends or public holidays will be processed on the next business day

-Additional processing time may be required for high-value items to ensure secure packaging and verification

Shipping Within Australia

-We ship Australia-wide

-Shipping costs are calculated at checkout based on your location and order

-Estimated delivery time is typically 2–7 business days after dispatch

Tracking

-All orders include tracking

-Tracking details will be provided via email once your order has been dispatched

Signature & Security

-For security purposes, high-value items may require signature on delivery

-Orders are securely packaged and handled with care

Delivery Timeframes

Delivery timeframes are estimates only and may vary depending on:

-Courier delays

-Weather conditions

-Public holidays

-Regional or remote delivery locations

Shipping speed and costs are shown at checkout to ensure transparency.

Lost or Damaged Parcels

If your item:

-Arrives damaged

-Is lost in transit

Please contact us as soon as possible with your order details and photos (if applicable), and we will assist in resolving the issue.

Incorrect Shipping Details

Customers are responsible for ensuring their shipping address is correct at checkout.

Cash Mall is not responsible for delays or failed delivery due to incorrect address information.

International Shipping

International shipping may be available upon request.

Any customs duties, taxes, or import fees are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Cash Mall
📧 Email: info@cashmall.com.au

Please refer to our Shipping Policy for further details

At Cash Mall, we take pride in offering high-quality, authentic timepieces. Due to the nature of our products, returns are handled on a case-by-case basis.

Returns

We do NOT offer change-of-mind returns.

Pre-Owned Items

Many of our products are pre-owned (preloved). Minor signs of wear are expected and are not considered defects.

Refunds

If a return is approved:

-The item must be returned before any refund is issued

-Refunds will be processed to the original payment method

-Processing time may take 3–10 business days

Return Shipping

-Customers are responsible for return shipping costs unless the item is faulty or incorrect

-We strongly recommend using a tracked and insured shipping method

Faulty or Incorrect Items

If your item is:

-Faulty

-Not as described

-Incorrect

Please contact us within 48 hours of delivery with photos and details.

We will resolve the issue in accordance with Australian Consumer Law.

Authenticity Guarantee

All watches sold by Cash Mall are 100% authentic and verified before sale.

Consumer Rights

This policy operates alongside your rights under the Australian Consumer Law, which cannot be excluded.

Contact Us

📧 Email: info@cashmall.com.au

Please refer to our Refund Policy for further details